Portal eMASCO

Social Benefits Officer examine applications for government, financial or service programs to determine eligibility and amount of benefit or appropriate services, referring exceptional or important cases to senior government officials or managers.

Alternative Names

Social Security Claims Officer

Executive Officer (PERKESO) Grade 23

Tasks

examining applications and other relevant documents to determine type and amount of benefit which individuals are eligible to receive

assessing documentation and interviewing benefit recipients to ensure eligibility for continuing benefits or services

Performing related tasks

Improving understanding and coordinating work execution

performing related administrative tasks to maintain client records and prepare reports on determinations regarding eligibility, referral decisions, termination of benefits and abuse or fraud

advising individuals and organizations on government laws, rules and regulations concerning government benefit programs and the determination and disbursement of payments or referral to services, as well as on the public?s rights and obligations