Kod MASCO
3321-09
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Claims Officer
Claims Officer handlers ensure that all insurance claims are handled accurately and that payment for valid claims is made to the policyholders. They use statistical data and reporting to calculate and adjust claims as needed, communicate with and guide policyholders and monitor the progress of a claim.
Alternative Names
Tasks
obtaining records of sales and value of similar items or property
determining the value of raw materials, real estate, industrial equipment, personal and household effects, works of art, gems and other objects offered for sale or to be insured
performing related tasks
and supervising, scheduling and monitoring the tasks of other workers.
assessing the extent of damage or loss and liabilities of insurance companies and underwriters for losses covered by insurance policies
inspecting items or property to evaluate condition, size and construction
  • K
    Financial And Insurance /Takaful Activities
  • M
    Professional, Scientific And Technical Activities
  • C
    Manufacturing
  • S
    Other Service Activities
  • G
    Wholesale And Retail Trade, Repair Of Motor Vehicles And Motorcycles.
  • K651-002-3:2017
    Motor Vehicle Insurance/Takaful Claim Consultation
  • K651-001-4:2017
    Family Takaful/Life Insurance Claims Administration
  • 0412
    Finance, Banking and Insurance
  • 0413
    Islamic Banking and Finance
  • 0414
    Management and Administration
  • 0415
    Marketing and Advertising
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Speaking
Proficiency in communicating effectively as well as convey information verbally and in a way that can understand.
Persuasion
<p>proficiency in persuading others to change their minds or behavior.</p>
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Khusus
Sales Management
proficiency in the practical application of sales techniques and the management of a firm's sales operations.
Medical Consultant
proficiency in providing medical advice for a variety of purposes.
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