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Major Group
2
Professionals
Sub-Major Group
24
Business And Administration Professionals
Unit Group
2432
Public Relations Professionals
Small Unit Group
2432-01
Information Officer Grade S41
2432-02
Public Relations Officer
2432-03
Corporate Affairs Executive
2432-04
Industrial Relations Executive
2432-05
Public Relations Executive
2432-06
Customer Service Executive
2432-07
Publicity Agent
2432-08
Corporate Communication Executive
2432-09
Press Officer
2432-10
Press Liaison Officer
2432-11
Media Planner
2432-12
Tourism Officer
2432-13
Customer Service Officer
2432-14
Customer Care Coordinator
2432-15
Customer Relations Executive
2432-16
Sales Reservation Executive
2432-17
Call Centre Officer
2432-18
Front Office Officer
2432-19
Corporate Executive
2432-21
Program Management Officer
2432-26
Customer Relationship Management (CRM) Executive
2432-27
Customer Support Coordinator
2432-28
Customer Support Executive
2432-29
Customer Due Deligent (CDD) Specialist
2432-30
Customer Service Analyst
2432-31
Customer Name Screening Analyst
2432-32
Customer Due Deligent (CDD) Analyst
2432-33
Customer Insight Analyst
2432-34
Corporate Strategy Executive
2432-35
Customer Relationship Management (CRM) Technical or Functional Consultant
2432-36
Strategic Partnership, Enterprise Solution Specialist
2432-37
Customer Service Specialist
2432-38
Consumer Experience Specialist
Kod MASCO
2432-01
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Information Officer Grade S41
Information Officer Grade S41 Focal Point of ministries and agencies in the delivery and channeling of information at the ministry, national and international levels. They implement the government's public relations program.

Alternative Names
Tasks
aring and supervising the production of publicity brochures, handouts, promotional videos, photographs, films and multimedia programmes
writing and editing press releases, in-house newsletters, speeches, articles and annual reports
Implementing ministry media management
maintaining and updating information on the organisation’s website
Implementing news monitoring in mass media and social media
managing press conferences, draft press releases, briefing notes and information publications, exhibitions and annual reports
Assisting in the management of official ministry events
Implementing printed and digital publications on a regular basis (Magazines, Booklets, Annual Reports, Speech Collections)
Assisting in the management of official ministry visits
Monitoring and managing issues arising and providing feedback in print media, electronic media and social media
Planning and developing creative content for conventional and digital publications
Building relationships with the media and media influencers
Handling administrative and financial matters
Coordinating and monitoring the management of complaints, inquiries and customer service
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CPembuatan
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GPerdagangan Borong Dan Runcit, Pembaikan Kenderaan Bermotor Dan Motosikal
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JMaklumat Dan Komunikasi
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KAktiviti Kewangan Dan Insurans/Takaful
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MAktiviti Profesional, Saintifik Dan Teknikal
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xNOSS Item 1 Description
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yNOSS Item 2 Description
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zNOSS Item 3 Description
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pKOD NEC 1 Description
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qKOD NEC 2 Description
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rKOD NEC 3 Description
Skills
Mengira
Memantau
Pemahaman Bacaan
Aktif Mendengar
Berfikir Kritis

Laporan Kewangan
Analisis Faktor
