Introduction Of MASCO Structure Of Classification Users of MASCO Progressive Wage Policy
Index Directory Statistic Publication Agency
Major Group
2
Professionals
Sub-Major Group
24
Business And Administration Professionals
Minor Group
243
Sales, Marketing And Public Relations Professionals
Unit Group
2432
Public Relations Professionals
Small Unit Group
2432-01
Information Officer Grade S41
2432-02
Public Relations Officer
2432-03
Corporate Affairs Executive
2432-04
Industrial Relations Executive
2432-05
Public Relations Executive
2432-06
Customer Service Executive
2432-07
Publicity Agent
2432-08
Corporate Communication Executive
2432-09
Press Officer
2432-10
Press Liaison Officer
2432-11
Media Planner
2432-12
Tourism Officer
2432-13
Customer Service Officer
2432-14
Customer Care Coordinator
2432-15
Customer Relations Executive
2432-16
Sales Reservation Executive
2432-17
Call Centre Officer
2432-18
Front Office Officer
2432-19
Corporate Executive
2432-21
Program Management Officer
2432-26
Customer Relationship Management (CRM) Executive
2432-27
Customer Support Coordinator
2432-28
Customer Support Executive
2432-29
Customer Due Deligent (CDD) Specialist
2432-30
Customer Service Analyst
2432-31
Customer Name Screening Analyst
2432-32
Customer Due Deligent (CDD) Analyst
2432-33
Customer Insight Analyst
2432-34
Corporate Strategy Executive
2432-35
Customer Relationship Management (CRM) Technical or Functional Consultant
2432-36
Strategic Partnership, Enterprise Solution Specialist
2432-37
Customer Service Specialist
2432-38
Consumer Experience Specialist
Kod MASCO
2432-13
Compare
Customer Service Officer
Customer Service Officer handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
Alternative Names
Customer Relations Executive
Customer Relationship Management (CRM) Executive
Call Centre Officer
Customer Service Specialist
Customer Care Coordinator
Customer Support Coordinator
Customer Support Executive
Tasks
Improving understanding and coordinating work implementation
aring and supervising the production of publicity brochures, handouts, promotional videos, photographs, films and multimedia programmes
writing and editing press releases, in-house newsletters, speeches, articles and annual reports
managing press conferences, draft press releases, briefing notes and information publications, exhibitions and annual reports
maintaining and updating information on the organisation’s website
Performing related tasks
  • C
    Pembuatan
  • G
    Perdagangan Borong Dan Runcit, Pembaikan Kenderaan Bermotor Dan Motosikal
  • J
    Maklumat Dan Komunikasi
  • K
    Aktiviti Kewangan Dan Insurans/Takaful
  • M
    Aktiviti Profesional, Saintifik Dan Teknikal
  • x
    NOSS Item 1 Description
  • y
    NOSS Item 2 Description
  • z
    NOSS Item 3 Description
  • p
    KOD NEC 1 Description
  • q
    KOD NEC 2 Description
  • r
    KOD NEC 3 Description
Skills
Mengira
Memantau
Pemahaman Bacaan
Aktif Mendengar
Berfikir Kritis
Center Image
Laporan Kewangan
Analisis Faktor
Center Image
Courses
Kursus Layak Dituntut
Kursus e-Latih Online
Kursus TVET Madani