Kod MASCO
2711-01
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Guest Service Officer
Guest Service Officer provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.
Alternative Names
Guest Service Executive
Tasks
Greeting guests upon arrival and making them feel welcomed
Assigning rooms and taking care of administrative duties
Administering check-ins and check-outs
Providing front desk services to guests
Performing related tasks
Improving understanding and coordinating work execution
  • I
    Accomodation And Food Service Activities
  • M
    Professional, Scientific And Technical Activities
  • N
    Administrative And Support Service Activities
  • 1013
    Hotel, Restaurants and Catering
Skills
Speaking
Management of Personnel Resources
Service Orientation
Microsoft Office
Housekeeping
Order Management
Administration Management
Social Perceptivenesss
Active Listening
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Analisis Faktor
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