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Major Group
3
Technicians and Associate Professionals
Sub-Major Group
35
Information And Communications Technicians
Small Unit Group
3512-01
Computer Help Desk Technician
3512-02
Personal Computer Support Technician
3512-03
Information Technology Technician
3512-04
Computer Help Desk Operator
3512-05
Communication and Computer Engineering Assistant
3512-06
Computer Assistant
3512-07
Communications Assistant (ICT)
3512-08
Database Assistant
3512-09
Computer Programming Assistant
3512-10
Computer User Services Assistant
3512-11
Customer Help Desk Officer
3512-12
Call Centre Trainer
3512-13
Data Centre Supervisor
3512-14
Data Centre Assistant
3512-15
Technical Support Technician
3512-16
Wireless Operator Grade N19
3512-17
Technical Assistant
3512-18
Accounting Software Support Technician
3512-19
Failure analysis Technician
Kod MASCO
3512
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Information And Communications Technology User Support Technicians
TVET
Information and Communications Technology User Support Technicians provide technical assistance to users, either directly or by telephone, e-mail or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and provide guidance and support in the deployment, installation and maintenance of systems.
Dasar Gaji Progresif
Gaji Pokok Permulaan
RM 2,595
Kenaikan Gaji Tahunan
Minimum 6% Setahun
Alternative Names
Tasks
entering commands and observing system functioning to verify correct operations
answering user inquiries regarding software or hardware operation to resolve problems
installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications
setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
overseeing the daily performance of communications and computer systems
supervising, scheduling and monitoring the tasks of other workers.
performing related tasks
Skills
Laporan Kewangan
Analisis Faktor
