Small Unit Group
Kod MASCO
3512-06
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Computer Assistant
STEM
Computer Assistant help customers by setting up user accounts, installing operating systems, and provide training on new software programs, among other duties.
Alternative Names
Tasks
Installing new hardware such as computers, servers, and other peripherals
Performing maintenance and updates on hardware and software systems as needed
Monitoring computer systems for malfunctions and errors
Implementing repairs and updates based on diagnostic assessments
Responding to customer requests and emergencies as needed
Installing and updating software such as MS Office, antivirus, and operating systems
  • M
    Professional, Scientific And Technical Activities
  • IT-020-3:2013
    Computer System Operation
  • IT-030-3:2013
    Computer Network Services
  • IT-030-4:2013
    Computer Network Administration
  • IT-020-4:2013
    Computer Systems Administration
  • 0611
    Information Technology and Information System
  • 0688
    Inter-Disciplinary Programmes and Qualifications Involving Information and Communication Technologies
Skills
Asas
Active Listening
Proficiency in giving full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate.
Critical Thinking
Proficiency in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
Decision Making
proficiency in choosing between two or more alternatives.
Reading Comprehension
Proficiency in understanding written sentences and paragraphs in work related documents.
Active Learning
Proficiency in applying new knowledge. 
Khusus
Working with Computers
ability to use computers and other digital tools to develop, install and maintain ICT software and infrastructure.
Food Safety
proficiency in food handling, preparation, and storage practices that preserve food quality to prevent contamination and food-borne diseases.
Cybersecurity Assessment
proficiency to identify cybersecurity risk level and determine the maturity of their cybersecurity programs.
Network Administration
<p>proficiency in administering and managing the computer networks of one or many organisations.</p>
Penetration Testing
proficiency in simulating cyber attack against computer system to check for exploitable vulnerabilities.
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