Portal eMASCO

Receptionists receive and welcome visitors, clients, guests or patients and respond to queries and requests including arranging appointments as well as provide information on hotel or organisational services.

Dasar Gaji Progresif

Gaji Pokok Permulaan

RM 1,935

Kenaikan Gaji Tahunan

Minimum 6% Setahun

Alternative Names

Tasks

compiling and checking guest accounts for changes using a computerised or manual system

receiving and forwarding messages in person or by telephone or telephone switchboard

providing information about facilities available and making room reservations

maintaining an inventory of rooms available for occupancy, handling reservations and assigning rooms

registering new guests, assigning rooms, verifying customer credit and handing over room keys

ewing statements of charges to departing guests and receiving payment

responding to guests‚Äô requests for housekeeping and maintenance services as well as complaints

performing related tasks

supplying information pamphlets, brochures or forms

supervising, scheduling and monitoring the tasks of other workers

making appointments for clients or patients

receiving and welcoming visitors, guests, clients or patients

handling telephone requests for information or appointments

Skills

Laporan Kewangan

Analisis Faktor

Courses

Kursus Layak Dituntut

Kursus e-Latih Online

Kursus TVET Madani