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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4224
Receptionists
Small Unit Group
4224-01
Receptionist
4224-02
Medical Receptionist
4224-03
Dental Receptionist
4224-04
Telephone Receptionist
4224-05
Front Office Receptionist
4224-06
Front Office Assistant
4224-07
Front Office Supervisor
4224-08
Front Office Personnel
4224-09
Guest Service Agent
4224-10
Hotel Receptionist
4224-11
Hotel Front Desk Clerk
4224-12
Reservation Assistant
4224-13
Reservation Supervisor
4224-14
Concierge
4224-15
Chief, Concierge
4224-16
Front Office Assistant Supervisor
4224-17
Guest Service Assistant
4224-18
Reservation Agent
Kod MASCO
4224-04
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Telephone Receptionist
Telephone Receptionist responsible for answering telephone and dealing with the calls appropriately.
Alternative Names
Tasks
supervising, scheduling and monitoring the assignments of other workers
performing related tasks
Responding to and take ownership of calls from both internal and external customers in a timely, efficient and courteous manner
Managing and prioritise all day to day operations for the reception, switchboard and helpdesk services
Providing a highly organised and competent telephone operator service
Providing a professional, helpful and efficient customer service
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MProfessional, Scientific And Technical Activities
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0416Secretarial And Office Studies
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0414Management and Administration
Skills
Data Entry
Microsoft Office
Record Keeping
Laporan Kewangan
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