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Major Group
4
Clerical Support Workers
Sub-Major Group
42
Customer Services Clerks
Minor Group
422
Client Information Workers
Unit Group
4224
Receptionists
Small Unit Group
4224-01
Receptionist
4224-02
Medical Receptionist
4224-03
Dental Receptionist
4224-04
Telephone Receptionist
4224-05
Front Office Receptionist
4224-06
Front Office Assistant
4224-07
Front Office Supervisor
4224-08
Front Office Personnel
4224-09
Guest Service Agent
4224-10
Hotel Receptionist
4224-11
Hotel Front Desk Clerk
4224-12
Reservation Assistant
4224-13
Reservation Supervisor
4224-14
Concierge
4224-15
Chief, Concierge
4224-16
Front Office Assistant Supervisor
4224-17
Guest Service Assistant
4224-18
Reservation Agent
Kod MASCO
4224-17
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Guest Service Assistant
Guest Service Assistant ensure a positive experience for guests during their stay at a hotel, resort, or other accommodation establishments.
Alternative Names
Tasks
handling telephone requests for information or appointments
making appointments for clients or patients
compiling and checking guest accounts for changes using a computerised or manual system
providing information about facilities available and making room reservations
maintaining an inventory of rooms available for occupancy, handling reservations and assigning rooms
registering new guests, assigning rooms, verifying customer credit and handing over room keys
receiving and forwarding messages in person or by telephone or telephone switchboard
receiving and welcoming visitors, guests, clients or patients
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IAccomodation And Food Service Activities
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MProfessional, Scientific And Technical Activities
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0416Secretarial And Office Studies
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0414Management and Administration
Skills
Data Entry
Microsoft Office
Record Keeping
Laporan Kewangan
Analisis Faktor
