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Major Group
1
Managers
Sub-Major Group
14
Hospitality, Retail And Other Services Managers
Minor Group
141
Hotel And Restaurant Managers
Unit Group
1411
Hotel And Homestay Managers
Small Unit Group
1411-01
Hotel Manager
1411-02
Hostel Manager Grade N41
1411-03
Hostel Manager
1411-04
Motel Manager
1411-05
Production and Operation Manager, Hotel
1411-06
Homestay Manager
1411-07
Guest-House Manager
1411-08
Budget Hotel Manager
1411-09
Front Desk Manager
1411-10
Front Office Manager
1411-11
Food and Beverage Services Manager
1411-12
Resort Manager
1411-13
Accommodation Manager
1411-14
Food Handling Manager
1411-15
Event Hotel Manager
Kod MASCO
1411-09
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Front Desk Manager
Front Desk Manager greet and welcome guests, tend to their questions and complaints, manage booking and appointment schedules, and ensure that the reception area is professionally maintained.
Alternative Names
Tasks
Performing related tasks
Managing, planning, scheduling and monitoring the assignments of other employees
Ensuring efficient security
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Conducting property and service inspections
Handling guest complaints and questions and provide exceptional customer service
Ensuring the reception desk and reception area are always clean and orderly
Dealing with contractors and suppliers
Recruiting and training staff and manage shift schedules
Defining and implementing front desk objectives and procedures
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IAccomodation And Food Service Activities
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MProfessional, Scientific And Technical Activities
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NAdministrative And Support Service Activities
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I551-002-5:2018Front Office Management
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0414Management and Administration
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0415Marketing and Advertising
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1011Domestic Services
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1013Hotel, Restaurants and Catering
Skills
Speaking
Management of Personnel Resources
Service Orientation
Landscaping
Leasing
Administration Management
Social Perceptivenesss
Food Hygiene and Safety Standard
Active Listening
Laporan Kewangan
Analisis Faktor
