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Major Group
1
Managers
Sub-Major Group
14
Hospitality, Retail And Other Services Managers
Minor Group
141
Hotel And Restaurant Managers
Unit Group
1411
Hotel And Homestay Managers
Small Unit Group
1411-01
Hotel Manager
1411-02
Hostel Manager Grade N41
1411-03
Hostel Manager
1411-04
Motel Manager
1411-05
Production and Operation Manager, Hotel
1411-06
Homestay Manager
1411-07
Guest-House Manager
1411-08
Budget Hotel Manager
1411-09
Front Desk Manager
1411-10
Front Office Manager
1411-11
Food and Beverage Services Manager
1411-12
Resort Manager
1411-13
Accommodation Manager
1411-14
Food Handling Manager
1411-15
Event Hotel Manager
Kod MASCO
1411-10
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Front Office Manager
Front Office Manager make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.
Alternative Names
Tasks
Ensuring all customer related tasks are handled accurately and in a timely manner to enhance the guest experience
Supporting, training and supervising front office staff
Handling customer complaints and special requests
Performing related tasks
Managing, planning, scheduling and monitoring the assignments of other employees
Conducting property and service inspections
Ensuring efficient security
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Dealing with contractors and suppliers
Scheduling staff changes and managing other HR related tasks
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MProfessional, Scientific And Technical Activities
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NAdministrative And Support Service Activities
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I551-002-5:2018Front Office Management
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0414Management and Administration
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0415Marketing and Advertising
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1011Domestic Services
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1013Hotel, Restaurants and Catering
Skills
Speaking
Management of Personnel Resources
Service Orientation
Landscaping
Leasing
Administration Management
Social Perceptivenesss
Food Hygiene and Safety Standard
Active Listening
Laporan Kewangan
Analisis Faktor
